Saturday, September 17, 2022

"No appointments available":

I counted 82 people waiting in line.


It isn't easy to get a TSA-compliant driver's license in Oregon.

The Department of Motor Vehicles was on my mind because my wife's driver's license is expiring in November. A driver's license is the most convenient form of ID. Soon one will need a "REAL ID" that meets TSA standards to get onto an airplane. To acquire it one needs to go to a DMV office in person and show them a passport, a utility bill, and other documents that demonstrate your identity. 




The Medford office is too overworked and backed up to allow any new appointments for a REAL ID, but they do accommodate walk-ups, which they handle as time permits over the course of the day. The DMV closed its office in Ashland, 15 miles away. The office in Grants Pass, 30 miles away, is open but does not have appointments available. Today the closest office with appointments is in Roseburg, 100 miles away. This isn't a disaster, but it is a four-hour round trip inconvenience on a workday, and 200 miles of driving. Or she could wait in line and take her chances.

The Department says it is a workforce issue. They display this sign at the Medford DMV office where people standing in line can read it:


When the coastal city of Brookings abruptly closed its DMV office in May, DMV spokesperson David House explained that they simply could not staff it any more:
DMV, like so many employers, has been experiencing a staff shortage the past few months. We have not been able to hire and train as fast as we lose people to retirement or just changing jobs. Almost every day now we have to close at least one of the smaller offices where there is no backup available — because nearby offices are understaffed. In Medford, for example, we’re down to six employees from the normal 14 to 18.

Bloomberg News posted an article this week titled "No one wants a government job." They posted this chart.  A million jobs have not been filled.



One of the points of distinction between Democrats and Republicans is the role and efficacy of government. Democrats are more likely than Republicans to support government solutions to problems. In Oregon, Democrats have the advantage and burden of incumbency. Democrats hold the statewide offices and have majorities in both houses of the legislature. Democrats own the successes and failures.

I see Republican campaign advertisements citing encampments of the unhoused and how they are going to get something done. Tents and unhoused people are a conspicuous problem common throughout West Coast states. There are no easy solutions. If Republicans were in office they would be unlikely to cure mental illness, end addictions, make housing inexpensive, or persuade un-persuadable people to go to shelters any faster or better than can Democrats. But it is easy to say, and people want something done.

The DMV workforce issue may not have easy solutions either, but it is more directly the responsibility of the people in charge of operating state government.  Since a government agency demands something, they should staff offices so people can comply. That seems simple. 

I did not hear people in line griping about Democrats. This is 2022, so most people were silently looking at their mobile phones. Still, the wait times and inconvenience from the DMV may be one more source of generalized discontent I sense about state government. That adds to the political vulnerability for Democrats in a state where Democrats are in charge.

Former Oregon governor Ted Kulongoski, a Democrat, said that since Democrats are the party of government, Democrats have the responsibility to be good at governing. No one loves the DMV, but it is best for the party running things if people don’t actively hate the DMV.


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4 comments:

Rick Millward said...

The REAL ID Act of 2005 was introduced as HR 418 in the U.S. House of Representatives by Representative Jim Sensenbrenner (R-Wis.)

Passed unanimously. Bipartisan...

March 2007 - DHS estimated the cost of implementation at $23.1 billion over 10 years, of which $10 billion to $14 billion are costs to states. (Wiki)

Today...

Even if DHS’s unlikely estimate of $9.9 billion proves to be correct, this cost is still an unfunded mandate levied upon the states and the American people. So far, Congress has only appropriated $90 million in federal funds to pay for Real ID – less than 1% of the estimated cost according to DHS (ACLU)

So yeah, get in line...

Ed Cooper said...

Not planning on flying anywhere soon, possibly ever, so I think I'll pass on this. Besides, I hate taking my shoes off to get on an airplane, so I can be stuffed into a too small seat, and treated rudely by people handing out bags of stale peanuts.

Anonymous said...

I don’t know. I’ve been using global entry for years. It costs $100, lasts 5 years and gets you Precheck. It also lets you Nexus for entry into Canada. Or you can use a passport which costs $145 and lasts 10 years. There are other ways besides state enhanced licenses.

M2inFLA said...

After 45 years as an Oregon resident, we moved to Florida in October 2019 to spend our sunset years there.

We stopped at the DMV office nearby in Wildwood, FL and within 20 minutes we both had REALID compliant drivers license good for 8 years.

Not a piece of paper like what Oregon issues for a change; nor a sticker to affix to the back of a current license. A real license made at the DMV office.

Also, there was no upcharge for that compliant license.

Yes, we were informed ahead of time of required documents and we had them. Easy, peasy.

As frequent travelers, we also had passports and Global Entry IDs.

Yes, Oregon fought against REALID licenses claiming it was an unfunded mandate from the Federal government. The legislature actually passed laws preventing implementation. Eventually, funds from the feds were provided, but Oregon dragged its feet implementing a solution.

Florida has a lot more people than Oregon and no state income tax. Somehow, Florida was able to implement a solution when it first became a necessity after 2001.

Oregon still hasn't figured out a way to get this done efficiently and effectively.

And worse, Oregon charges residents a premium to get a REALID compliant license.